Mobile printing

[judex630]

Two days ago my hp Photosmart 5520 all in one printer worked fine. It still copies fine and prints from my laptop fine. But now it only spits out blank pages from my phone.I have a Samsung s22 plus. I have uninstalled and reinstalled every app. I have unplugged and turned off my router,printer, and phone. I have even factory reset my phone. I have taken cartridges out and reinstalled them. I have setup the printer again from beginning. Can anyone help? 

[Nal_NR]

Hi @judex630,

Welcome to the HP Support Community. 

Do not worry, I'd be happy to help you! 

I understand that you are facing issues with printing from your Samsung s22 (Android).

I appreciate your efforts in trying to resolve this issue by performing the necessary troubleshooting steps.

Are you getting any errors?

Try updating the drivers and firmware by selecting your current OS version if available. Click here

Install the HP Print Service Plugin

Confirm your Android device is connected to the same network as your printer, or that Wi-Fi Direct on your printer and Android device is enabled.

On your Android device, install or update the HP Print Service Plugin (in English).

Once the installation or update is complete, choose your Android device to turn on the plugin:

Android 7 (Nougat) and later devices: The HP Print Service Plugin turns on automatically after installation. Continue with these steps.

Android 6 (Marshmallow) and earlier devices: Tap Settings, search for and open HP Print Service, and then tap On.

Turn off any other print service plugins, if necessary.

You can refer to this HP document for more assistance:- Click here

Hope this helps! Keep me posted for further assistance.
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