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‎10-30-2018 06:30 AM

HP Recommended
Product: HP 8710

My HP8710 printer has decided to no longer recognize my iPhone.  I used to be able to print photos from my phone; now I can’t.  How do I fix this?  Thanks.

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1 ACCEPTED SOLUTION

Accepted Solutions

‎10-31-2018 02:44 PM

HP Recommended

@SarahRose1

 

A warm welcome to HP forums! This is a great place to get support, find answers and tips to your technical queries.

Most of the iPhone printing issues can be resolved by a simple network power reset.

Here is how to do it:

1.) Turn off your iPhone, Printer and Router.

2.) Unplug the power from the back of router, wait for 10 -15 seconds.

3.) Connect the power cable back to router, turn on the router first. Wait till the router to initialize.

4.) Turn on Printer and iPhone, try to print.

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

 

Senan6806


I am an HP Employee

View solution in original post

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1 REPLY 1

‎10-31-2018 02:44 PM

HP Recommended

@SarahRose1

 

A warm welcome to HP forums! This is a great place to get support, find answers and tips to your technical queries.

Most of the iPhone printing issues can be resolved by a simple network power reset.

Here is how to do it:

1.) Turn off your iPhone, Printer and Router.

2.) Unplug the power from the back of router, wait for 10 -15 seconds.

3.) Connect the power cable back to router, turn on the router first. Wait till the router to initialize.

4.) Turn on Printer and iPhone, try to print.

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

 

Senan6806


I am an HP Employee

Tags (1)
Was this reply helpful? Yes No
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