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‎04-01-2020 09:56 AM

HP Recommended
Product: GO OfficeJet 4650/ HammerMill Printing App
Operating System: Android 9.0 Pie

I Print everyday and been having no problems printing. Yesterday when I was trying to Print all of a sudden when I would go to the HammerMill App to print, it would not print at all. Now when I try to print something I still go to the HammerMill app and I'll push print and it will say processing 0% but it never moves up to 100% like it did. I just checked my printer and a blank pc of paper came out instead of what I wanted to be printed. I've also print test page, alignment page and just out new ink cartridges in. Thank you

1 REPLY 1

‎04-06-2020 12:11 PM

HP Recommended

@Gorjuss76

 

Welcome to the HP Support Community.

 

Please use the HP Smart App: https://support.hp.com/in-en/document/c06097800

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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