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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- OW_4XX_OWSWS00001

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06-11-2024 10:29 AM
Hi @Jonyrosko,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand the error code "OW_4XX_OWSWS00001" suggests an issue with registering your HP LaserJet M110w printer with your HP account. Here are steps you can take to resolve this issue:
Let's perform a power drain:
- With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
- Remove USB cable, if present.
- Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
- Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
- Turn on the printer and wait till warm-up period finishes and the printer is idle
Check Internet Connection:
- Ensure your printer is connected to the same Wi-Fi network as your device.
- Verify that your internet connection is stable.
Update Firmware: Update the firmware on an HP printer
- Go to the HP support website and download the latest firmware for your printer model.
- Follow the instructions to update the firmware.
Use HP Smart App:
- Download the HP Smart app.
- Open the app and follow the instructions to add your printer and register it.
Restart Devices:
- Turn off your printer, wait for a few seconds, and turn it back on.
- Restart your router.
- Restart the device you are using to register the printer.
Clear Cache and Cookies:
- Open your browser settings.
- Find the option to clear browsing data.
- Select cache and cookies, then clear them.
- Try registering the printer again.
Please follow the steps mentioned in this document: HP printers - 'We're sorry, something went wrong error
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.