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HP Recommended
Hp m110w

I cant registered my printer with account 

1 REPLY 1
HP Recommended

Hi @Jonyrosko,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand the error code "OW_4XX_OWSWS00001" suggests an issue with registering your HP LaserJet M110w printer with your HP account. Here are steps you can take to resolve this issue:

Let's perform a power drain: 

  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove USB cable, if present.
  • Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till warm-up period finishes and the printer is idle

 

Check Internet Connection:

  • Ensure your printer is connected to the same Wi-Fi network as your device.
  • Verify that your internet connection is stable.

Update Firmware: Update the firmware on an HP printer

  • Go to the HP support website and download the latest firmware for your printer model.
  • Follow the instructions to update the firmware.

Use HP Smart App:

  • Download the HP Smart app.
  • Open the app and follow the instructions to add your printer and register it.

Restart Devices:

  • Turn off your printer, wait for a few seconds, and turn it back on.
  • Restart your router.
  • Restart the device you are using to register the printer.

Clear Cache and Cookies:

  • Open your browser settings.
  • Find the option to clear browsing data.
  • Select cache and cookies, then clear them.
  • Try registering the printer again.

Please follow the steps mentioned in this document: HP printers - 'We're sorry, something went wrong error

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.