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HP Recommended
HP ENVY 4500 e-All-in-One Printer
Microsoft Windows 11

Something changed in 2024. My ability to select double-side print has disappeared from the printing menu.  It's been an option from the time I bought this old, but reliable printer.
Where did it go?

I downloaded any and all current HP info I could find, but the only time I see double-side print option (manual verse automatic) is for MS Word documents and there's no double-side selectable for PDF files.

Note: when I open a MS Word document to print two-sided I can then open a PDF, but it only allows manual 2 sided printing.

Why take it away when it's what makes the printer a meaningful small business tool.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Never mind resolved on my own. 

I downloaded all recent HP SW versions/patches and then powered off printer, removed printer from devices, reconnected printer and then powered up and shazam the 2-side printer option was back on the printer menu!

View solution in original post

1 REPLY 1
HP Recommended

Never mind resolved on my own. 

I downloaded all recent HP SW versions/patches and then powered off printer, removed printer from devices, reconnected printer and then powered up and shazam the 2-side printer option was back on the printer menu!

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