PIN required after wake-up

[Martin23]

Hi All

I print via WiFi. When I start the printer I can print now worries.

When I reconnect my notebook to the wifi network where the printer is hooked up with, the printer asks me for a pin and I cant print the documents.

When I restart the printer the documents will be printed.

How can I shut down the requirement for the pin?

Thanks, Martin

[sabretooth04]

What SSIDs are you connecting to? Do you have a router you are using? Are you connecting to the Printers SSID also?

[Martin23]

Hi Dean

Thanks for your reply. The printer connects via wifi to the router. The notebook connects to the same router via network cable.

When I run the Windows 10 "Printer add wizard" it showed me the IP address of the printer and I connected to it that way.  What do you mean with SSID?

Thanks

Martin

[sabretooth04]

The SSID is your network name in the router that you connect your computer to. You have to connect your printer to your routers SSID with the correct password.

[Martin23]

Hi Dean

Now I understand. Yes, I connected to the routers SSID and used the correct password.

Otherwise I would not be able to print when I restart the printer?

The printer asks me for a PIN for the printer, not for the connection to the router.

And that only after I reconnected the notebook to the router.

It looks like the printer acknowledges the devices connected to the router after starting the printer.

When I reconnect the notebook the printer wants a PIN before he spits out the documents.

Two weeks ago I had a HP LaserJet Pro 400 M475dw with the same connectivity and it worked like a charm.

How can I stop this?

Thanks for any help.

[sabretooth04 · Accepted solution]

Do you have Wireless Direct enabled in the printer? If you do, disable it.

[Martin23]

Hi Dean

I wanted to change the wifi recognition setting in the menu of the printer and realized that most of the menus carried a padlock symbol.

I then found a description on how to "truly" factory reset the printer (Press "return" 4 times). After setting up the printer everything worked fine. I must have changed "something" in the printer settings before and putting to many restrictions on the printer.

It all works fine now. Thanks for your help!

Martin