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Oliviamahadevan
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Message 1 of 2
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Paper size problem on smart app

HP Recommended
Deskjet 3639
iOS

I am trying to produce UK A5 sized prints of my artwork using the smart app. When scanning and printing the printer accepts the size of paper I load it with, however there is no option to make the image A5 and print it A5. This means I have to trim the paper to make it smaller. Is there anyway to correct this? 
Thanks

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TEJ1602
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Oliviamahadevan, Welcome to HP Support Community!

 

Have you tried using the AirPrint option? Refer to the document HP Printers - Printing with Apple AirPrint (iOS) for instructions.

 

Also, here is how you adjust the settings on HP Smart App-

  1. On the HP Smart app home screen, tap the Print Document or Print Photo tile.

  2. Select a document or photo you want to print from your mobile device.

    The Preview screen displays.

  3. Tap the preview image to edit the document or photo.

  4. Tap Print.

    The Print Preview screen displays.

  5. Tap the image to access the Transformation menu where you can resize and rotate the image.

  6. After you resize or rotate the image, tap Done to return to the Print Preview screen.

  7. On the Print Preview screen, slide up the panel that displays the printer name above the print toolbar.

    The available print settings display.

    Depending on your printer features, you can set the number of copies, paper size, color option, page range, print quality, and specify the double-sided option.

  8. Tap Print.

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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