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HP Recommended
Color LaserJet Pro MFP M283cdw
Microsoft Windows 10 (64-bit)

I got my printer recently, and someone in my household setup a password for the printer and no one remembers doing that and we cannot use the printer. Is there anyway to cold reset it? Thanks! My printer is the HP Color LaserJet Pro MFP M283cdw. 

1 REPLY 1
HP Recommended

Hi @Deen123,

 

I'd like to help!

 

We can perform a factory defaults on the printer to resolve the issue

 

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

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