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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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01-27-2021 05:35 AM
@JoanE3, Welcome to the HP Support Community!
Are you trying to connect the phone and the printer via Wifi-Direct?
This is done only when you do not have access to a wireless router.
For more info, refer to - Printing with Wi-Fi Direct. The default password is 12345678.
If you have a wireless router, connect the printer using the WPS method as shown in this document.
Make sure the printer and the phone are connected to the same network. Use the HP Smart app to print.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
KUMAR0307
I am an HP Employee
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