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Point a printer email address to a new printer

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Microsoft Windows 10 (32-bit)

I need to move the email address associated with my old printer to my new printer so I can email to print. How? 

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@Lee130, Welcome to the HP Support Community!


Use your HP account to change your HP ePrint email address.

  1. Sign in to HP Smart.

    If you have not set up an HP account, go to Set Up an HP Smart Website Account.

  2. Select your printer, if necessary.

  3. Scroll down to the ePrint settings, and then click ePrint Address, if necessary.

  4. Type the address you want use, and then click Submit.

    Clicking Submit to change an HP ePrint email address

  5. If the address is not available, type a different address, and then click Submit.

  6. Inform any other users of the new HP ePrint email address.

if you encounter any errors, the custom HP ePrint email address might still be assigned to the printer on another HP account.

  • If you have access to the other account, remove the printer from that account, and then add it to your account. Do not turn off Web Services during the transfer or the custom address cannot be used again for six months.

  • If you do not have access to the other account, create a new custom email address. You can reuse the previous email address in six months.

Hope this helps! Keep me posted. 


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I am an HP Employee

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