Printer Activation Code

[Tim98TA]

I am trying to set up my printer so I can print from my phone. I have tried having the activation code sent to my email probably 10 times. I have never received it.

Is there another way to get it activated?

[Raj1788]

@Tim98TA

Welcome to HP Forums, 

This is a great place to get support, find answers and tips to your technical queries.

The printer claim code expires 24 hours after it is generated. 

If the claim code expires, you need to turn off Web Services, and then turn on Web Services again from the printer control panel or through the Embedded Web Server (EWS). 

Turn on Web Services from the Embedded Web Server (EWS)

Using the printer EWS to turn on Web Service might resolve any communication issues with the printer control panel.

1. Print a Network Configuration Page.

   • Printers with LCD and text-based control panels: Print the page from the Wireless, Network Settings or Setup menu.

   • Printers with basic control panels (buttons only): Print the page using the button combinations on the printer control panel. For some printers, press the Wireless  and Information  buttons simultaneously, or press the Wireless and Start Copy Black  buttons at the same time.

   For detailed instructions to print a Network Configuration Page, go to HP Customer Support, type your printer model, and then search for the document to 'print a self-test page.'

2. On the Network Configuration Page, locate the URL(s) for Embedded Web Server address.

   NOTE: 

   If the URL for the EWS is http://0.0.0.0, the printer is not connected to a network. Reconnect your printer to the network, and then continue troubleshooting.

   Figure : Locating the URL(s) for Embedded Web Server address

   

3. On your computer, open an Internet browser.

4. Type the URL address for the EWS in the browser address bar, and then press Enter.

   NOTE: 

   Make sure to type the IP address into the Internet browser's address box. If typed into a toolbar search box or search engine, the EWS does not open.

5. If a website security certificate displays in the Internet browser, click Continue.

   The EWS webpage for the printer opens, which confirms that the printer is on the same network as the computer.

6. On the EWS webpage, click the Web Services tab.

7. On the Web Services Setup page, click Continue, Turn On, or Enable, and then follow the on-screen instructions

   Figure : Example of clicking Continue

   

After turning on Web Services, an information page prints with a new printer claim code. 

Try to add your printer on HP Connected with the new printer claim code. 

Please use this link https://support.hp.com/in-en/document/c03550536 to obtain a new claim code. 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

[Tim98TA]

I don't need a "Claim Code". I am trying to "Activate" my priner for use from my phone.

It tells you to click a link which is supposed to send, to your email, an "Activation Code" so the process will complete. I clicked that link several times but have never received the "Activation Code".

[Raj1788]

@Tim98TA

Are you trying to use Print Anywhere with the HP Smart App?

(For your reference: https://support.hp.com/in-en/document/c06097800)

Could you please send a screenshot of the error screen to assist you better.

Keep me posted.

Cheers:)

[Tim98TA]

I am trying to set up HP ePrint

[sandytechy20]

@Tim98TA

I see that you were interacting with @Raj1788. I'd like to help.

Thanks for the reply.

I appreciate your time and effort.

Yes, you can try and set up the ePrint.

You can contact us if you need any assistance.

Cheers.