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‎04-21-2018 09:15 AM

HP Recommended
Product: HP Deskjet 2630
Operating System: Microsoft Windows 10 (64-bit)

Hello everybody!

This my problem: I can not connect my printer HP to my computer by the wifi. It is always offline and the stamps remain on hold and I can not stamp anything! The printer reconizes only my smartphone and my tablet but not my HP computer!! Why? What I have to do? I tried to reinstall the printer again and again but the problem is still the same....

Many thanks for your help.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-21-2018 10:54 AM

HP Recommended

Hi,

Please try following below utility by selecting Fix Printing and check if you may see any difference:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Please let me know if that helps, else if it do not resolve the problem does it inicate any specific failure?



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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1 REPLY 1

‎04-21-2018 10:54 AM

HP Recommended

Hi,

Please try following below utility by selecting Fix Printing and check if you may see any difference:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Please let me know if that helps, else if it do not resolve the problem does it inicate any specific failure?



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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