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‎02-17-2023 02:18 PM

HP Recommended

Can’t print a PDF file it is asking for a password and I have never had to enter a password to print. Is it wanting the passcode for the PDF file because when I type it in it says incorrect, but that is the passcode I used to open the f

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1 REPLY 1

‎03-16-2023 12:59 AM

HP Recommended

The file might have been downloaded incorrectly or incompletely the first time. Use another printer. If your printer is on a wired or wireless network, print the PDF file from a non-networked printer. Move the PDF file to your computer's hard drive, then print it again.

 

Regards,

Diana

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