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iOS 12 - 12.0.1

When I try to print I get the message “printer not found “.  Printer is on, wi-fi on, app downloaded so what am I doing wrong?  Thanks

1 REPLY 1
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@Kath16

 

A warm welcome to HP forums! This is a great place to get support, find answers and tips to your technical queries.

Most of the iOS printing issues can be resolved by performing a simple network power reset.

Here is how to do it:

1.) Turn off your iOS device, Printer and Router.

2.) Unplug the power from the back of router, wait for 10 -15 seconds.

3.) Connect the power cable back to router, turn on the router first. Wait till the router to initialize.

4.) Turn on Printer and iOS device, try to print.

Let me know how it goes!

 

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Senan6806


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