Printer not print

[kwalityabrasive]

When I give a print command from my phone, it says 'Print job created. Tap to print'. What should I do?

[Kuroi_Kenshi]

Hi @kwalityabrasive,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding Printer!  

We're thrilled to have the opportunity to assist you and provide a solution.

It looks like your phone is sending the print job but not actually starting the print process. Try these steps:

1. Tap to Print

• If your phone shows "Print job created. Tap to print," tap on the notification to manually start printing.

2. Check Printer Status

• Ensure your printer is turned on and connected to the same Wi-Fi network as your phone.
• If using Bluetooth printing, make sure Bluetooth is enabled on both devices.

3. Restart Everything

• Restart your phone and printer to refresh the connection.
• Unplug the printer for 30 seconds, then plug it back in.

4. Clear Print Queue

• Go to Settings > Connected Devices > Printing > Print Services on your phone.
• Tap HP Print Service Plugin or your printer app.
• Cancel or clear pending print jobs and try again.

5. Reinstall the HP Smart App

• If you’re using the HP Smart app, uninstall and reinstall it from the Google Play Store or Apple App Store.

6. Print from Another Device

• Try printing from a different phone or laptop to see if the issue is with your phone.

If the problem persists, let me know your printer model and phone type (Android/iPhone) for more specific troubleshooting! 😊

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,