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03-28-2019 11:53 PM
Product: HP deskjet 2630
Operating System: Android 5.0 - 5.1.1 Lollipop
I try to connect to Wi-Fi, it didn't respond, I'll try to copy it didn't show anything, only zero ang Wi-Fi signal shows on screen, I Press the information to print a printer information, still not responding,
1 REPLY 1
03-30-2019 03:33 PM
Welcome to the HP Support Community!
- Are you getting any error on the printer?
- Do you see any blinking lights on the printer?
Meanwhile, I recommend you perform a hard reset on the printer and check if it helps.
Here is how it is done.
- With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
- Remove USB cable, if present.
- Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
- Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
- Turn on the printer and wait till warm-up period finishes and the printer is idle.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
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