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‎11-19-2024 01:41 PM

HP Recommended
Product: HP ENVY 6055e All-in-One Printer

My printer prints everything twice. Anyone know why?

Category:
1 REPLY 1

‎11-21-2024 06:53 AM

HP Recommended

Hi @Poe51,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

I understand your printer is printing everything twice.

 

Don't worry I'll try to help you out.

 

Did you make any changes to your printer?

 

Does the issue persist when you make a copy from your printer?

 

Have you tried printing from a different application?

 

Please try the steps recommended below.

 

On your PC search control panel, open control panel, Select printer properties, Select the "number of copies" it must be set to 2 change it to 1 and check if it helps.

 

Also, Right-click your HP printer icon in devices and printer -> select Printer Properties -> select Ports -> uncheck 'enable bidirectional support'. -> APPLY

 

If the issue still persists uninstall the printer software from your PC and install the latest printer drivers. Click here

 

 

Keep me posted for further assistance

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-
HP Community Moderator



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