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HP Recommended
Envy 7640
Microsoft Windows 10 (64-bit)

I have the ubiquitous question that doesn't seem to have an answer in FAQs.  I set up a wireless network on my 7640 Smart Printer. Now I can't find my password.  How do I change/recover this? 

OW66

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi! @OldWolf66, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

 

I understand you have issues connecting your printer to the wireless network.

 

Don't worry I'll try to help you out.

 

Did you make any hardware or software changes on your PC?

 

Are you able to connect other devices to the same network?

 

As you mentioned when you connect your printer to the wireless network it is asking for the password.

 

Please try the steps recommended below.

 

Connect the printer to the wireless network

Use the Wireless Setup Wizard on the printer to connect it to your wireless network.

  1. Turn on the printer.

  2. On the printer control panel, touch the Wireless icon .

    Figure : Touching the Wireless icon

    Location of the Wireless icon on the printer control panel
  3. Touch the Settings icon .

    Figure : Touching the Settings icon

    Location of the Settings icon on the printer control panel
  4. Touch Wireless Settings.

    Figure : Touching Wireless Settings

    Location of the Wireless Settings on the printer control panel
  5. Touch Wireless Setup Wizard.

    Figure : Touching Wireless Setup Wizard

    Location of the Wireless Setup Wizard on the printer control panel
  6. Follow the instructions on the control panel to connect the printer to your wireless network.

Also, try the steps recommended below.

 

  1. In Windows, search for and open view network connections from the list of search results.

    Searching Windows for view network connections

  2. Right-click the name of your network, and then click Status.

  3. Click Wireless Properties.

  4. Click the Security tab, and then select the Show characters check box to see the wireless network security key (your password).

If you are unable to find your password, contact your ISP for assistance.

 

If the issue persists try restoring the network settings to default and check if it helps.

 

On the printer control panel touch the wireless icon
Touch the settings icon
Select restore network settings
Select yes at the prompt.

 

Refer this article to know more information about setting your printer wirelessly. Link: https://hp.care/2ksi5Yh

 

Please mark my post as accepted solution if you feel I have answered your query.

 

Hope to hear from you soon!

Have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

                                                                                                                               

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hi! @OldWolf66, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

 

I understand you have issues connecting your printer to the wireless network.

 

Don't worry I'll try to help you out.

 

Did you make any hardware or software changes on your PC?

 

Are you able to connect other devices to the same network?

 

As you mentioned when you connect your printer to the wireless network it is asking for the password.

 

Please try the steps recommended below.

 

Connect the printer to the wireless network

Use the Wireless Setup Wizard on the printer to connect it to your wireless network.

  1. Turn on the printer.

  2. On the printer control panel, touch the Wireless icon .

    Figure : Touching the Wireless icon

    Location of the Wireless icon on the printer control panel
  3. Touch the Settings icon .

    Figure : Touching the Settings icon

    Location of the Settings icon on the printer control panel
  4. Touch Wireless Settings.

    Figure : Touching Wireless Settings

    Location of the Wireless Settings on the printer control panel
  5. Touch Wireless Setup Wizard.

    Figure : Touching Wireless Setup Wizard

    Location of the Wireless Setup Wizard on the printer control panel
  6. Follow the instructions on the control panel to connect the printer to your wireless network.

Also, try the steps recommended below.

 

  1. In Windows, search for and open view network connections from the list of search results.

    Searching Windows for view network connections

  2. Right-click the name of your network, and then click Status.

  3. Click Wireless Properties.

  4. Click the Security tab, and then select the Show characters check box to see the wireless network security key (your password).

If you are unable to find your password, contact your ISP for assistance.

 

If the issue persists try restoring the network settings to default and check if it helps.

 

On the printer control panel touch the wireless icon
Touch the settings icon
Select restore network settings
Select yes at the prompt.

 

Refer this article to know more information about setting your printer wirelessly. Link: https://hp.care/2ksi5Yh

 

Please mark my post as accepted solution if you feel I have answered your query.

 

Hope to hear from you soon!

Have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

                                                                                                                               

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

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