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HP Recommended
Hp envy4500
Microsoft Windows 8.1 (64-bit)

It's not connecting

HP Support Agent
HP Support Agent
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@Parentroom, Welcome to HP Support Community!


To provide you with an accurate solution, I would like to know the following-

  • How are you trying to connect the printer to the computer, USB/Wireless?
  • Is there any error message when you try to connect the devices?
  • Did you make any changes to the computer or the printer recently?

Keep me posted for further assistance.

I am an HP Employee

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