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snrlvt31
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Solved!

Printing from android device

HP Recommended
Photosmart all in one c4580
Other

I have a photosmart all in one c4580 printer that I purchased in 2008.  Have been able to print from my android phone until recently.   Last time I printed something from the internet was 2 weeks ago.  Did they drop my printer because it's so old?  I have tried different apps, restarting my router, etc.  Says my printer is not available at this time.  Thanks for any info someone can give me.

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Jay_G24
HP Support Agent
HP Support Agent
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Message 2 of 4
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Hi @snrlvt31,

 

I'd like to help!

 

Try the below steps -

 

Install the HP Print Service Plugin

Install the HP Print Service Plugin on your Android smartphone or tablet, and then turn on the plugin.

  1. Confirm your Android device is connected to the same network as your printer.

  2. On your Android device, install or update the HP Print Service Plugin (in English).

  3. Android 6.0 (Marshmallow) and 5.0 (Lollipop): Tap Settings, search for and open HP Print Service, and then tap On to turn on the plugin.

    NOTE: 

    If you are using Android 7.0 (Nougat) or later, the plugin turns on automatically after installation.

Print with the HP Print Service Plugin

Print photos, documents, emails, or webpages from Android apps.

  1. Open the item you want to print, tap the Menu icon , and then tap Print. If the app you are using does not have a Print option, tap the Share icon or look for a Share option in the Export or Send menu, and then select HP Print Service Plugin or the Print icon .

  2. On the preview screen, tap the Down arrow to view the printer list, and then select HP [your printer model name] to print over the network, or DIRECT-xx-HP [your printer model name] to print with Wi-Fi Direct.

    Selecting a printer from the list of available printers

  3. Tap the Down arrow to change any print settings, such as paper size or orientation.

  4. Tap the Print icon .

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

View solution in original post

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3 REPLIES 3
Jay_G24
HP Support Agent
HP Support Agent
16,330 16,285 1,318 1,510
Message 2 of 4
Flag Post
HP Recommended

Hi @snrlvt31,

 

I'd like to help!

 

Try the below steps -

 

Install the HP Print Service Plugin

Install the HP Print Service Plugin on your Android smartphone or tablet, and then turn on the plugin.

  1. Confirm your Android device is connected to the same network as your printer.

  2. On your Android device, install or update the HP Print Service Plugin (in English).

  3. Android 6.0 (Marshmallow) and 5.0 (Lollipop): Tap Settings, search for and open HP Print Service, and then tap On to turn on the plugin.

    NOTE: 

    If you are using Android 7.0 (Nougat) or later, the plugin turns on automatically after installation.

Print with the HP Print Service Plugin

Print photos, documents, emails, or webpages from Android apps.

  1. Open the item you want to print, tap the Menu icon , and then tap Print. If the app you are using does not have a Print option, tap the Share icon or look for a Share option in the Export or Send menu, and then select HP Print Service Plugin or the Print icon .

  2. On the preview screen, tap the Down arrow to view the printer list, and then select HP [your printer model name] to print over the network, or DIRECT-xx-HP [your printer model name] to print with Wi-Fi Direct.

    Selecting a printer from the list of available printers

  3. Tap the Down arrow to change any print settings, such as paper size or orientation.

  4. Tap the Print icon .

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

View solution in original post

Was this reply helpful? Yes No
snrlvt31
Author
New member
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Message 3 of 4
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HP Recommended

Thanks for the help!  I had tried all of that, but it did not work.  It came down to unplugging the modem, waiting 30 seconds, and plugging it back in...lol!  We had lost power briefly from inclement weather earlier in the week...not sure, but maybe that had something to do with it...was able to print what I needed, then the part that moves the ink cartridges completely fell apart.  The printer served me well, but I'm afraid it finally kicked the bucket.  It will be disposed of properly, and a new younger model is on it's way.   Again, thanks for the reply!  

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Jay_G24
HP Support Agent
HP Support Agent
16,330 16,285 1,318 1,510
Message 4 of 4
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I respect your decision.

 If you need further assistance feel free to reach out to us.

 

Have a great day ahead!

 

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 

Was this reply helpful? Yes No
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