Printing size

[REJDix]

Folks, I’ve literally just purchased an HP DESKJET 2800 and already I think I’ve made a mistake!

I want to adjust the print size to 6”x4” but it won’t let me - it’s only printing in A4

please advise 

[Dragon-Fur]

@REJDix 

First, please read our public service announcement -

Welcome to the HP English Community --

-------------------------------------------

<< Warning - Read >>

Do not trust Tags added to Community Posts that direct you to contact a phone number, email, chat, or social media.

HP Support does not use Community "Tags"

HP Support does not free post support phone numbers on nor does HP Support free post Chat links.

Your computer is not full of bugs.

Do not trust "support numbers" that show up in Tags. 

Do not wander around on the Internet looking for HP help.

There be vermin afoot.

HP Community cannot make use of Private Information -

Thieves love to grab up private bits that are posted for all to see

-------------------------------------------

Economy printers do limit features -

Whether the printer can do what you want depends on the printer, the Operating System, and the apps / software.

The printer can accommodate supported paper sizes and types, including 4x6 inch photo paper.

References

User Guide – HP DeskJet 2800 4200 4900 All-in-One Series

User Guide – HP DeskJet 2800e DeskJet 4200e All in One Series

See media specifications sample (later in this message) in section Message Content References

Before configuring the print job,

Check / Adjust the Paper Size / Type using the Embedded Web Server (EWS) - Tray and Paper

Next,

Depending on the Operating System / version and the app / software,

Verify the paper type / size in the job setup or let the Tray and Paper settings help pre-select what is needed.

----------------------------------------------------------------

DeskJet printers use a "small, medium, large" setting method for adjusting supported paper sizes / types.

Original EWS

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper (Management)

Select / Adjust settings for Paper Size / Type

Model and EWS version Dependent:  Advanced section

Click Apply to save changes

Example - EWS - Tray and Paper (DeskJet / top loader printers)

EWS_Tray_and_Paper_DeskJet_1

-------------------------------------------------

Example - HP Smart - Windows - Simple Photo Print

Reminder:  DeskJet printers do NOT support Borderless printing.

HP_Smart_Win_Print_Photo_4x6_All_5

===============================

Message Content References

Sample - Media Specifications - HP DeskJet Ink Advantage 2874 

Media Size (facet)	A4; Letter; B5; Legal
Media Sizes Custom (imperial)	3 x 5 to 8.5 x 14 in
Media Sizes Custom (metric)	76 x 127 to 215 x 355 mm
Media Types	Plain paper, Photo paper, Brochure paper, envelopes and other specialty inkjet paper
Media Weight Recommended (imperial)	20 lb
Media Weight Recommended (metric)	75 g/m²
Media Weights Supported, By Paper Path (Imperial)	Letter: 16 to 32 lb; HP envelopes: 20 to 24 lb; HP cards: up to 110 lb; HP 4 x 6 inch photo paper: up to 145 lb
Media Weights Supported, By Paper Path (metric)	A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m²

-----------------------------------------------------------------------------

DeskJet printers do not support Borderless AND require a larger margin along the bottom edge of the paper.  These limitations often impact what / how the content is printed on paper.

Printing - Important -

DeskJet printer requires a larger margin along the bottom edge (1/2 inch).

Borderless Printing

No

Print Margin Bottom (A4)	12.7 mm
Print Margin Left (A4)	3 mm
Print Margin Right (A4)	3 mm
Print Margin Top (A4)	3 mm

There is no software, firmware, or alignment that changes the larger margin requirement.

The solution to "chopped off" is to keep all data inside of 1/2 inch / 12.7mm on the bottom edge. 

This limitation includes all text, images, page numbers, footer information, cells, tables, lines, other notations, and all file types, too.

Create your original document with 12.7mm ( 1/2 inch ) margins.

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

• HP DeskJet 2800e All-in-One Printer series
• HP DeskJet 2800 All-in-One Printer series
• HP DeskJet Ink Advantage 2800 All-in-One Printer series

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"