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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


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HP Recommended

I canceled my instant ink subscription. Am I still able to print without having a subscription?

1 REPLY 1
HP Recommended

@Krupinator 

 

Welcome to the HP Community --

 


@Krupinator wrote:

I canceled my instant ink subscription.

Am I still able to print without having a subscription?


Yes -- You can certainly use the printer without having an Instant Ink contract.

 

You cannot continue to use the Instant Ink cartridges -

Instant Ink cartridges, those already installed in the printer PLUS any any cartridges sent to you as part of the service, require an active subscription.  Instant Ink cartridges will lock after the contract is terminated.

 

Remove all any Instant Ink cartridges from the printer and return all the Instant Ink cartridges to HP (free service).

 

Purchase and install a fresh set of HP cartridges.

 

If you need help, 

Contact Instant Ink Support when the support offices are open.

 

Instant Ink Support lives to sell you a contract -- 

Nonetheless, Support should also answer any questions or concerns you have about cancelling and / or using your printer after you cancel.

 

======================

What is "Free Ink"?

 

There is no extra cost for ink.

 

Ink is provided as part of your subscription - use a drop or use a cup full, ink is included at no extra cost.

 

Important

 

  • All ink activated by the plan and all ink sent to you works as along as the trail / subscription service is active.

and

  • After the initial Ink Kit is mailed out, ink is sent (only) when the printer notifies the service that ink is depleted and a shipment is needed.

and

  • Subscription / Instant Ink cartridges remain the property of HP and should be returned to HP at close (termination) of the service contract.

 

--------------------------------------------------------------

                Important

Instant Ink - Cancellation

 

It is important that you understand the Instant Ink cancellation / termination process and your responsibilities.

 

 >>> Open and read >>>  Cancel your account

 

Review >>> HP Instant Ink - Cancel Your HP Instant Ink Service

Section Cancel your account

 

Video – Cancel HP Instant Ink

 How to unsubscribe or cancel HP Instant Ink subscription

 

What if?

 

  HP Instant Ink - Stopping a cancellation

 

  Why am I unable to print with HP Instant Ink cartridges?

 

 Enrolled and Not Enrolled – Ink cartridges

 How do I fix cartridge errors associated with printer enrollment?

 

Recycle HP Instant Ink Cartridges / Subscription Cartridges

 HP Instant Ink - Recycle HP Instant Ink Cartridges

 

----------------------------------------------------------------------------------------------

What to do?

 

Contact Instant Ink Support --

Ask about current promotions and / or any issues you have now.

 

OR

 

Wait in the Community for an agent to find and respond to your question(s).

 

================================================

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

 

Review >>>  How Instant Ink works

 

 -- No Joy? 

 

Review >>  HP Instant Ink Support Website 

 

Instant Ink Website –  HP Instant Ink - Website > Support, Enroll, FAQ  --

Click the Flag to change to your region

 

Remember to check at the bottom of the page(s) you visit for "Flag" (Country / Region) and other important information that designates the page as an HP website.

 

Comments, questions, objections, or need information not found online?

 

Your faster option

 

Active subscription?

Contact Instant Ink Support from within your Instant Ink Account

OR

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

 

Reminder

  • Where available as an option, the phone number will display when the office is open for business.
  • Check to see when to call.
  • Wait times can be long.

 

OR

 

Choose to continue to wait here in the HP Community for an agent to find and respond to your question.

 

When necessary, Agents can access private information.

 

Waiting is not faster – our HP Community is not  HP Instant Ink support  – Waiting generally works.

 

===================================

Message Content References

 

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 

 HP Support Official Channel – HP Support Video Gallery

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.