• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Meet the All-New HP App: One App for All Your HP Devices replacing HP Smart App Click here to view the Details!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP Pavilion - 15-cs0053cl

I can't print A5 in Word. Uninstalled my Brother mfc-L8900cdw. The page setup is accurate. I had this exact laptop before and was able to print A5 on this same printer. 

PRINT SCREEN.jpg

1 REPLY 1
HP Recommended

@Sarah_Dacey 

 

Welcome to the HP English Community --

 

It might be time to remove (uninstall) the drivers for your Brother printer, Restart the computer, then download and install a fresh set of driver software.

 

https://support.brother.com/g/b/downloadtop.aspx?c=us&lang=en&prod=mfcl8900cdw_all

 

 

Perhaps first check / ask for help at the Brother support community.

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.