Instant ink

[and1re]

Same issue here, I bought the printer 4 months ago and signed up for the instant ink program. I have been out of ink for two months now and the instant ink page shows that I have a very small amount of color in the cartridges.  Have i wasted two months of payments waiting for the crtridges to be mailed to me?

[asmita6658 · Accepted solution]

Hi @and1re

Have you checked you HP Instant Ink account page? Your Instant Ink account page will have notifications if there are any issues with the account or recent cartridge shipment, it will even provide solutions on how to fix the issue. You may log in to your HP Instant Ink account page from here.

If the suggested information can't be found, please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. 

Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Support Community.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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[Lars131993]

My problem is in nr 5027218512 -and i still got no blackink ?????

[Lars131993]

No no - never HP no more ... good bye. ....