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Locked

‎12-17-2021 09:54 AM

HP Recommended
Product: HP Color Laser Jet Pro MFP M479fdw
Operating System: Microsoft Windows 10 (64-bit)

I set up HP Smart so I would be able to print while we are hot the road, using my cell phone as a hot spot.  Our printer is on at home, we never turn it off,  however, I get the message that the printer if offline and it won't allow me to print to it.  Is there a work around?  The printer is brand new so I've never tried printing from someplace other than my own home.  I have used HP Smart on my laptop while in the home, so I know that part works.  

 

I appreciate any help you can give.  Thank you.

Category:
1 person had the same question
1 REPLY 1

‎12-17-2021 11:05 AM

HP Recommended

Hi,

You may use HP ePrint cloud solution to print remotely by using your printer's email address, which is supported by your printer:

https://support.hp.com/us-en/document/ish_2843711-2427128-16

 

Please follow below steps to set up and print with HP ePrint via email:

https://support.hp.com/us-en/product/hp-color-laserjet-pro-mfp-m478-m479-series/19202514/model/19202...

 

Shlomi

 

 



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