• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎07-11-2019 02:52 PM

HP Recommended
Product: HP envy 4500
Operating System: Unknown

Due to thunderstorms, I unplugged my technology equipment. Now my wireless printer cannot be found by my iPad. The HP printer is unable to connect to my wireless router. I might add they are side by side. 

1 REPLY 1

‎07-15-2019 08:26 AM

HP Recommended

@Clmbeach, Welcome to the HP Support Community!

 

To connect the printer to the Wireless network, On the printer screen,

  1. Scroll down to "Wireless"(Not Wireless direct) > Restore defaults > Yes
  2. Go back to the Wireless menu and select Wireless Setup Wizard. The Printer will now start searching for available wireless networks.
  3. Choose your Wireless network and type in the password.
  4. Once the printer is connected to the network, the blue light will become steady.

Make sure the iPad is also connected to the same wireless network. Try to Print.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->