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‎07-11-2019 02:52 PM

HP Recommended
Product: HP envy 4500
Operating System: Unknown

Due to thunderstorms, I unplugged my technology equipment. Now my wireless printer cannot be found by my iPad. The HP printer is unable to connect to my wireless router. I might add they are side by side. 

1 REPLY 1

‎07-15-2019 08:26 AM

HP Recommended

@Clmbeach, Welcome to the HP Support Community!

 

To connect the printer to the Wireless network, On the printer screen,

  1. Scroll down to "Wireless"(Not Wireless direct) > Restore defaults > Yes
  2. Go back to the Wireless menu and select Wireless Setup Wizard. The Printer will now start searching for available wireless networks.
  3. Choose your Wireless network and type in the password.
  4. Once the printer is connected to the network, the blue light will become steady.

Make sure the iPad is also connected to the same wireless network. Try to Print.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

KUMAR0307
I am an HP Employee

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