SECURITY ISSUE WITH PRINT ANYWHERE

[Mel131031]

This is a very serious concern regarding the HP Print Anywhere requirements. I used ePrint for years and enjoyed that I could simply provide my printer's email account and the other person (mostly family, but occassionally a neighbor or friend) would stop by my house and pick up the document or I would hand-deliver it after printing. Now, using the HP Print Anywhere, I learned the other person has to sign up for an HP account. I thought this was strange, so before I invited a colleague to print to my home printer, I used my work email to sign up as a "User" of my printer. To my complete shock, not only was I able to see the two printers I own under Account Dashboard, I was also able to see ALL of my personal information under the HP All-in Plan tab including my ink levels, plan details, card details, home address, track shipment, etc., AND could even manage and make changes if I wanted to! To make matters worse, there are no clear instructions HOW to print anywhere, just information about the printer's ability to do so (and no, the printer does not suddenly show up as available on my PC), so I still don't know how to print from anywhere. This is TOTALLY unacceptable, HP. The authorized USER of a printer is not an ADMIN of the printer, and certainly should not be able to see/manage these details! They should only have access to print or fax documents/photos and I suppose scan and copy, without being able to view my personal print/fax history or shortcuts (Note: NONE of these features show up on the User's Profile under Account Dashboard--this is just a suggestion for implementation). I called and the representative didn't understand what I was describing because of a language barrier, so I'm posting here and would like a response. There is no email apparently that I can send this concern to under "Contact HP" or on the Security page. 

[Valsimot]

When you log in to your instant ink plan account, you can see all the details your shared, ink level and tracking for the next ink shipment.  That is the purpose of a user account so the user can monitor or manage their subscription.

https://support.hp.com/ca-en/document/ish_1582257-1299980-16 

[Mel131031]

Vaslimot, in your reply, you are referring to me--the account holder, user, and administrator,  I was referring specifically to an authorized user that is not myself. I clearly stated that the authorized "User" who I invited to print using my printer is not an "Admin," therefore, they should not have access to make changes to my account. Following the steps on the FAQs from HP "Can I share remote printing to my printer with OTHER people?" this invitation allows guests to have full access to my account. Again, for HP to allow that access is a security breach and is totally unacceptable.