Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Setting up eprint

HP Recommended
Office jet Pro 8600
Microsoft Windows 10 (64-bit)


Since I installed the latest flash file on this printer eprint doesn't work and it will not let me set it up.

Is it possible to downgrade to an earlier flash file so I can try again?


HP Support Agent
HP Support Agent
18,914 18,916 1,347 1,555
Message 2 of 2
Flag Post
HP Recommended

@rowdydowdy, Welcome to the HP Support Community!


Are you referring to the firmware of the printer?

There is no option to downgrade the printer firmware.


Let us try these steps:


Restart web services:

Click here to know how to turn off web services. Refer to this document to know how to turn it on.


Make sure the printer is connected to the internet.

Refer to this document to setup ePrint - Print with HP ePrint


Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation