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01-20-2021 02:21 PM
Product: Office jet Pro 8600
Operating System: Microsoft Windows 10 (64-bit)
Since I installed the latest flash file on this printer eprint doesn't work and it will not let me set it up.
Is it possible to downgrade to an earlier flash file so I can try again?
1 REPLY 1
01-24-2021 09:23 AM - edited 01-24-2021 09:24 AM
@rowdydowdy, Welcome to the HP Support Community!
Are you referring to the firmware of the printer?
There is no option to downgrade the printer firmware.
Let us try these steps:
Restart web services:
Make sure the printer is connected to the internet.
Refer to this document to setup ePrint - Print with HP ePrint
Hope this helps! Keep me posted.
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