cancel
Showing results for 
Search instead for 
Did you mean: 
Localfiveguy
Level 1
7 3 0 0
Message 1 of 4
184
Flag Post

Unrecognized charge?

HP Recommended
Example: Pavilion HP OfficeJet 4650
Microsoft Windows 10 (64-bit)

Why was I charged 64 cents? 

3 REPLIES 3
TEJ1602
HP Support Agent
HP Support Agent
17,819 17,796 1,438 1,412
Message 2 of 4
Flag Post
HP Recommended

@Localfiveguy, Welcome to HP Support Community!

 

Could you elaborate on the issue? Are you referring to a printer or PC? 

Is the printer enrolled in HP Instant Ink Program?

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

Reply
0 Kudos
Localfiveguy
Author
Level 1
7 3 0 0
Message 3 of 4
Flag Post
HP Recommended

Thanks for the response. But, I think I found this charge on my billing history. If possible, please try to explain this charge? 

Screenshot_20210111-224900_Chrome.jpg

Reply
0 Kudos
TEJ1602
HP Support Agent
HP Support Agent
17,819 17,796 1,438 1,412
Message 4 of 4
Flag Post
HP Recommended

@Localfiveguy

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation