Where is the EULA?

[Megan185]

Where is the EULA? It’s blocking me from using my printer and there has been no notification or instructions anywhere.

I see this has been an issue for many years by trying to search the answer. The instructions that have been provided to others have not been clear.

Poor form, not good enough.

[Jerry_57]

Hi @Megan185,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

The EULA (End User License Agreement) prompt usually appears directly on your printer’s control panel or in the HP Smart app when setting up or updating HP+ or Instant Ink–enabled printers.

I hope this helps.

Take care and have an amazing day!
 

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Jerry_57

HP Support

[Megan185]

I still cannot find it in the HP app, it doesn’t have a control center. 

[Jerry_57]

Hi @Megan185,

Welcome to the HP support community.

Please help us with the Product serial number or the product number in a private message for further assistance.
 

Here is the link to find the product serial number: - Click here
 

Find product and serial numbers for HP PCs, printers, and accessories | undefined

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number, because we value your privacy.
 

Jerry_57

HP Support