Why do both connection methods show on my new printer?

[Paul_C_1719]

I just bought this printer, and I was trying to set it up exclusively with a USB connection. After setup, I was having issues getting the thing to print, so I ran HP Print and Scan Doctor. That app shows that the printer is connected both via USB and wirelessly, which isn't what I wanted.

The question is: How do I delete the wireless connection and retain solely the USB connection? Is this even possible?

[asmita6658 · Accepted solution]

Hi @Paul_C_1719

Welcome to the HP Support Community. I'd be happy to assist you with the connectivity issue. 

Please try these steps to disable the Wi-Fi connection - 

Option#1 in the below picture is the Wireless light. Wireless button (on the back of printer): Controls wireless functionality: A short press enables or disables a wireless connection.

Hope this helps! Keep me posted. 

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