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‎08-13-2019 05:44 PM

HP Recommended
Product: Deskjet 3520 series
Operating System: Chrome OS

I recently moved and now I can't get my printer to connect to the wireless internet.  It was  working fine before I  moved it.  My computer, cell phones  and Dish TV are all  connected to the wireless internet but I can't get the  printer to connect.  When I look in SETUP, Advanced settings,  IP Summary  everything listed on the screen says "NO LINK".  Can someone please help a lady out.

Sandra Templet
1 REPLY 1

‎08-16-2019 06:45 AM

HP Recommended

@Twotemplet,

 

Welcome to the HP Support Community!

 

I recommend you restore the network defaults on the printer by following the below steps and then try connecting the printer to your router.

 

Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for five seconds.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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