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Queen1978
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claim printer code

HP Recommended
HP OfficeJet Pro 6968

HP OfficeJet 6968 All-in-One

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Echo_Lake
HP Support Agent
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HP Recommended

@Queen1978

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Are you getting any error code or message?
  • What is the exact the issue with the printer?

After enabling Web Services by pressing the HP ePrint icon on your control panel display, a Printer Info Page prints. Find the claim code on the bottom half of the sheet. If the page only features an @hpeprint.com email address, see “The printer info page printed with no claim code, only an @hpeprint.com email address"

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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