cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
Author
Level 2
11 10 1 1
Message 21 of 22
Flag Post
HP Recommended

I solved it.

 

I performed a factory reset, and re-added the printer to my account as a replacement.

 

After that I was able to edit the address with no issues.

 

I hope this can be helpful if anyone experiences the same error.

 

I noticed this process basically changes the default address assigned to the printer. Most likely there was something broken with the previous one.

 

Anyway,

 

Thank you all for trying to help. Much appreciated.

Take care.

0 Kudos
Highlighted
HP Support Agent
HP Support Agent
30,154 30,104 2,494 3,762
Message 22 of 22
Flag Post
HP Recommended

@SilverStefano That's awesome, I'm glad you've got that sorted,

And have a good day ahead.

Riddle_Decipher
I am an HP Employee

Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation