cancel
Showing results for 
Search instead for 
Did you mean: 
SilverStefano
Author
Level 2
11 10 1 1
Message 21 of 22
Flag Post
HP Recommended

I solved it.

 

I performed a factory reset, and re-added the printer to my account as a replacement.

 

After that I was able to edit the address with no issues.

 

I hope this can be helpful if anyone experiences the same error.

 

I noticed this process basically changes the default address assigned to the printer. Most likely there was something broken with the previous one.

 

Anyway,

 

Thank you all for trying to help. Much appreciated.

Take care.

View solution in original post

Was this reply helpful? Yes No
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 30,826 2,619 4,015
Message 22 of 22
Flag Post
HP Recommended

@SilverStefano That's awesome, I'm glad you've got that sorted,

And have a good day ahead.

Riddle_Decipher
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation