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‎01-08-2017 07:13 AM

HP Recommended
Product: hp envy 5540
Operating System: Microsoft Windows 10 (32-bit)

photo paper jam removed - printer went into MFG MODE and would not respond to on/off switch any solution please

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-09-2017 11:54 AM

HP Recommended

Hello Cloudqueen

 

Many thanks for your suggestions. After reconnecting the power supply after many hours the printer burst into life and printed the queue. 

View solution in original post

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2 REPLIES 2

‎01-08-2017 06:31 PM

HP Recommended

Hi  @michaeld2,

 

Welcome to the HP Support Forums!
 
I understand that you're unable to get out of MFG Mode on your HP ENVY 5540 printer. Try setting the printer back to factory default:


1. Touch Setup
2. Touch Printer Maintenance
3. Touch Restore
4. Touch Factory Settings

 

Let me know if that helps!

 

 

Cloud Queen
I am an HP employee. I work on behalf of HP.

Click the thumbs up + button if I have helped you.

Mark Accepted Solution if your problem is solved.
Was this reply helpful? Yes No

‎01-09-2017 11:54 AM

HP Recommended

Hello Cloudqueen

 

Many thanks for your suggestions. After reconnecting the power supply after many hours the printer burst into life and printed the queue. 

Was this reply helpful? Yes No
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