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‎03-31-2021 07:59 PM - last edited on ‎04-02-2026 04:13 AM by Moderator

HP Recommended

have "HP " app on my chromebook and M277dw printer. try to scan using app. it takes me to HP to log in. I log in and get "forwarded" to somewhere. all it says is ""thanks for your patience" and spins away. **bleep**? i can't get past that.

Category:
1 REPLY 1

‎04-04-2021 02:02 PM

HP Recommended

@tori645

 

Welcome to the HP support community.

 

This seems to be the issue with the HP smart app.

Uninstall and reinstall the HP Smart app to fix the issue.

Here are the steps:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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