• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
Microsoft Windows 10 (64-bit)

hp instant ink how do you update credit card information

2 REPLIES 2
HP Recommended

@TanakaFan

 

Here you go:

Updating Your Credit or Debit Card Information

 

 

Reference

Lots of help available!  Including...

Website HP Instant Ink > Category How to > Topic Instant Ink > Subject list Manage Account

 

At this writing, the document list includes:

 
 
Featured content for selected topic
Matching articles for selected topic

 

There is a similar site for HP Connected:

Website Support Troubleshooting, How-to, Video Tutorials

 

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Click post "Accept as Solution" to help others find it.

 

 

 

 

Dragon-Fur

HP Recommended

Hey there! @TanakaFan, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!

 

I understand you would like to know how to update the card details on the instant ink account page.

 

Don't worry I'll try to help you out.

 

Did you make any changes to your printer?

 

Have you turned on the web services?

 

Is the printer associated with the instant ink account?

 

Have you tried checking with a different browser?

 

Is your printer online and connected to the internet?

 

Have you enrolled your printer to instant ink subscription?

 

Restart the computer, router and printer together and try printing again.

 

Disable and re-enable web services on your printer and check if it helps.

 

If the printer is online and if it's enrolled, then I would suggest here is to update the printer.

 

In order to update the printer, On the printer control panel - Setup - Printer Maintenance - Update the printer.

Once done, restart the printer and then check.

 

Go to hpinstantink.com/signin (the HP Connected website) to sign in to your HP Instant Ink account, if you are not signed in already.

On your HP Instant Ink account page, review the following HP Instant Ink account information.

Print History: View the date and number of pages printed, and download invoices from completed billing cycles.

Account History: View detailed information about HP Instant Ink shipments, including the shipment date, shipment tracking numbers, and any additional charges. Also find enrollment and cancellation dates, promotional and referral discounts, and all historical transactions for your account.

 

Refer this article to know more information about checking instant ink account information. Click Here

 

If the issue still persists after trying out the steps. Please share us few details through a private message, So I can check the account details and help you with your issue.

 

Instant ink account number-

Instant ink email address-

Printer serial number-

 

 

Hope this helps!

Have a great day ahead! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.