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‎02-15-2026 11:49 AM - edited ‎02-15-2026 11:51 AM

HP Recommended

hp will not accept my wps pin code on windows 11 

2 REPLIES 2

‎02-17-2026 12:04 PM

HP Recommended

Hi @hello13579,

 

Welcome to the HP Support Community.

 

Thank you for posting your query.

 

I am sorry to hear that your HP printer is not accepting the WPS PIN code on Windows 11,I would request you to please follow the steps:

 

Cancel the WPS PIN Prompt

  • When Windows asks for the PIN, click Cancel.
  • This doesn’t block setup — it just skips the WPS method.

Use HP Smart App

  • Download HP Smart from the Microsoft Store.
  • Open it → click Add Printer.
  • Follow the prompts to connect your printer to Wi‑Fi using your Starlink or home network password.

This bypasses the PIN entirely.

 

Windows Network Settings:

  • On your Windows 11 computer, go to "Settings" > "Network & Internet" > "Wi-Fi" > "Manage Known Networks," and ensure your network connection is configured properly.

Take care and have an amazing day!

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards

Pallipurath.

I'm an HP Employee.


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‎02-21-2026 04:24 PM - edited ‎02-21-2026 04:24 PM

HP Recommended

.

I'm an HP Employee.


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