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‎10-24-2022 09:57 PM

HP Recommended
Operating System: iOS

All of the sudden, I stopped being  able to print 'letter' size documents from my iPad on my HP Office Jet 5200 Series Printer (using either direct wifi connection or your app). Instead, it can only print 'legal'. 

 

The printer used to function perfectly with my ipad... and, though another community member noted a similar issue, I haven't been able to rectify this problem by switching the print settings on my ipad from 'legal' to 'letter'. In fact, once I've selected the printer in question, my ipad doesn't allow me to switch from 'legal' to any other format. 

 

When I connect to other printers, my ipad still functions normally. And our HP printer works fine with our desktop. Please let me know how we might deal with this issue! Thanks! 

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2 REPLIES 2

‎10-27-2022 04:09 PM

HP Recommended
@jweil365 wrote:

All of the sudden, I stopped being  able to print 'letter' size documents from my iPad on my HP Office Jet 5200 Series Printer (using either direct wifi connection or your app). Instead, it can only print 'legal'. 

 

The printer used to function perfectly with my ipad... and, though another community member noted a similar issue, I haven't been able to rectify this problem by switching the print settings on my ipad from 'legal' to 'letter'. In fact, once I've selected the printer in question, my ipad doesn't allow me to switch from 'legal' to any other format. 

 

When I connect to other printers, my ipad still functions normally. And our HP printer works fine with our desktop. Please let me know how we might deal with this issue! Thanks! 

Amazing stuff many thanks for your kind information,. I would like you to please let me know if you have found any solution to get rid from these kind of issues. Thanks

Was this reply helpful? Yes No

‎10-27-2022 04:10 PM

HP Recommended
@jweil365 wrote:

All of the sudden, I stopped being  able to print 'letter' size documents from my iPad on my HP Office Jet 5200 Series Printer (using either direct wifi connection or your app). Instead, it can only print 'legal'. 

 

The printer used to function perfectly with my ipad... and, though another community member noted a similar issue, I haven't been able to rectify this problem by switching the print settings on my ipad from 'legal' to 'letter'. In fact, once I've selected the printer in question, my ipad doesn't allow me to switch from 'legal' to any other format. 

 

When I connect to other printers, my ipad still functions normally. And our HP printer works fine with our desktop. Please let me know how we might deal with this issue! Thanks! 

Amazing stuff many thanks for your kind information,. I would like you to please let me know if you have found any solution to get rid from these kind of issues. Thanks

Was this reply helpful? Yes No
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