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‎04-19-2024 08:14 AM

HP Recommended

when attempting to print, the print center says "the printer is in use"

 

I'm using MAC OS 14.2 Sonoma and also the newest IOS

Category:
2 REPLIES 2

‎04-19-2024 09:09 AM

HP Recommended

I solved my own problem.  

 

My wife was unable to print on our DeskJet 4100 from her iPad and continually got the message "the printer is in use". I tried with my iPad and got the same result.  I then tried with my MacBook Air.  Same result.

 

I then turned off the printer, and then back on.

 

Problem solved.

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‎04-20-2024 10:23 AM

HP Recommended

Hi,

We're glad you managed to solve your problem 😉

Thank you for sharing how you solved it. This way, you will be helping other users that have the same question.

Thanks,
VictorS

I work on behalf of HP.
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