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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Re: printer password HP Ink Tank wireless 415

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04-24-2020 09:17 AM
I have installed my printer a while ago and moved it to another place with a different wifi network. I want to connect it to the network but when trying to do it via HP Smart app, it always ask for the printer admin password. Which I can't remember.
I even can't remember that I created such password before.
I need your help by telling me how to reset this password.
Thank you in advance
Your prompt reply is highly appreciated as direct wifi printing is not useful
04-26-2020 10:41 AM
Hi @Karembue
Welcome to the HP Support Community.
I have sent you a private message with the reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee