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flobee
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Message 1 of 2
139
Flag Post

printing from android

HP Recommended
HP Officejet 5740
Microsoft Windows 10 (32-bit)

I have everything all set with printer, HP Smart, Wi-Fi,  to print from my phone. I am being asked for credentials or Authentication ????? Anyone know what they are  

1 REPLY 1
Dragon-Fur
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Message 2 of 2
Flag Post
HP Recommended

@flobee 

 

 

The latest versions of HP Smart for Windows and for Mobile requires the printer to be added to your HP Smart / HP Connected account AND that you sign into HP Smart using your HP Account / HP Smart-HP Connected Userid and password.

 

HP Smart / HP Connected Login

Click Flag to switch to your region

 

 

Example

HP Smart Mobile - main / home menu

HP_Smart_Mobile_Main_Menu_4HP_Smart_Mobile_Main_Menu_4

 

 

AND

In general, wireless connections require that you provide the wireless password to your network.

 

 Wireless printing center

 Common Questions > Connection Issues

 

and

HP Mobile Printing - Print from Smart phone or Tablet

 

References / Resources

 

HP Smart for Windows

 

HP Smart is an application available in the Microsoft Store

 

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR

HP Printers - Using the HP Smart App (Windows 10)

NOTE:  Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues

 

Mobile Printing – Options, How-to, Help, and Information

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Read this document first - Find your printer in the list of printers and supported applications

HP Printers - Mobile Printing Solutions Compatible with HP Printers

 

HP Smart - iOS and Android >>> Download, How-to. Videos, and FAQ

 HP Printers - Using the HP Smart App (Android, Apple iOS)

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet 5740 e-All-in-One Printer series 

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

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