printing on a shared network

[Tonyatally]

Since moving to a location where I have to use a shared wireless connection, my HP printer will not accept print jobs from my phone or my MacBook

[Dragon-Fur · Accepted solution]

@Tonyatally 

Welcome to the HP Community --

---

@Tonyatally wrote:

Since moving to a location where I have to use a shared wireless connection, my HP printer will not accept print jobs from my phone or my MacBook

---

If the problem is one of the printer not having been updated to the new network's location and connection, the printer's Wireless login and information can be updated.

 Connect an AirPrint printer to a Wi-Fi network

Wireless Troubleshooting – Router Change

Troubleshooting - Wi-Fi connection is lost after router or network settings change

 HP printers - Wi-Fi connection is lost after router or network settings change 

and

Wireless Troubleshooting

Switch Off VPN –

and

 Troubleshoot a Wi-Fi connection to an HP printer 

 HP Printers - Using a Wireless Network Test Report

What if...

What if it is never going to work this way?

That is,

• Perhaps you do not have access to the "shared network" wireless password to connect your printer,
• You really don't want your personal printer connected to a publicly shared network with a bunch of people you do not know,
• For whatever reason, connecting to the shared network is not a solution you can use...

Try / Consider

If your printer supports the feature --

Wi-Fi Direct uses your printer's own wireless radio to talk to (connect with) the wireless radio in your device (computer, tablet, phone).

While Wi-Fi Direct is not useful for printers that need access to the Internet (Instant Ink subscribers, for example), this type of Wireless can suffice for local printing needs.

No Internet.

No Router.

No shared-network-blues.

HP printer setup (Wi-Fi Direct)

The information includes a video and written instructions

What else?

HP Smart / HP App support this type of ad-hoc wireless Connection.

Your printer's own User Guide will likely -- if the feature is supported -- include a section on Wireless Direct / Wi-Fi Direct.

===================================

Message Content References

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 HP Support Official Channel – HP Support Video Gallery

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"