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HP Envy 7800
Mac OS X 10.11 El Capitan

need to switch from main tray to photo tray but photo tray is not highlighted

2 REPLIES 2
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Hi @davidbr

Welcome to the HP Support Community. I understand you would like to print from the photo tray. I'd be happy to assist you.

  • Which application are you trying to print from?

Refer to this document to know how to load photo papers into the printer.

 

Open the photo you would like to print.

Select the paper type and paper size and make sure 'Feed from' is selected to Photo tray.

Print dialog in macOS

 

Refer to this document to know how to adjust the print settings on the MAC.

  • Paper type (photo, plain, specialty): Selecting the paper type ensures the printer properly applies the ink to the paper you loaded in the printer. Click Media & Quality, and then click the Paper Type menu.

  • Paper size: Select the paper from the Paper Size menu on the main dialog, if present. Or, click Paper Handling, select Scale to fit paper size, and then select the paper in the Destination Paper Size menu.

Kindly refer to this document to know how to print a photo from your MAC.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

KUMAR0307
I am an HP Employee

HP Recommended

 ok

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