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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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A warm welcome to HP Community!
It sounds like scan to computer is disabled on Mac. Enabling Scan to computer should allow the printer to scan documents/pictures to Mac. Here is how to do it:
1.) On your Mac, click Finder, click Applications, click the Hewlett-Packard or HP folder, then double-click HP Utility. (If HP Utility is not available, download and install the install HP Utility from here)
2.) Under Scan Settings, click Scan to Computer, then make sure the Enable Scan to Computer check box is selected.
3.) Try to scan.
Let me know how it goes!
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