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‎01-25-2020 08:25 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

i still cant connect to web services. i tried everything

3 REPLIES 3

‎01-28-2020 01:04 PM

HP Recommended

@dabander,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • What is the exact model for your Printer?
  • What is the operating system you are using?
  • What is the exact issue you are facing?
  • Have you performed any troubleshooting steps before posting?

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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‎01-29-2020 08:23 PM

HP Recommended

officejet 8040. windows 10. i cant connect to web services wont start. yes i tried unplugging printer, connecting, reset printer, reset pc, uninstall printer and reinstall it, reconnect to router. idk what else to do

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‎01-30-2020 12:31 PM

HP Recommended

@dabander,

 

Thank you for the information.

 

I recommend you follow the steps in the below article to enable web services on your printer.

 

https://support.hp.com/in-en/document/c05329102

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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