ALTEC LANSING for win10

[bagoesb83]

Can my sleekbook have a new audio driver [altec lansing with dolby advanced audio] for win10 ?? because after upgrade my dolby didn't have sound effect... thank's

this is my sleekbook specs:
AMD APU A6-4455M, 4GB RAM, 500GB HDD, ALTEC Lansing with dolby adnvaced audio, 15,6" monitor screen

[SDF15]

Hello @bagoesb83,

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

I read your post about the Audio Driver issue, and wanted to assist you!  I understand that after the Windows 10 upgrade, you no longer have sound on the system.

To start, can you provide me with the Product Number of the notebook?  Here is a link you can use that will help you find your Model and Product Number:
How Do I Find My Model Number or Product Number?

In the meantime, try reviewing the following document, and let me know how it goes:

HP Notebook PCs - No Sound or Distorted Sound from Speakers (Windows 10)

Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!

Have a great weekend!

[bagoesb83]

n now my laptop got bsod: UNMOUNTED_BOOT_VOLUME... n after bsod i check hard drive n got failure id, can i claim for the hard drive only (HP Presario S156-A6E21450G01)

[bagoesb83]

i mean my laptop is HP Pavillion b115sa

[SDF15]

Hello @bagoesb83,

Thank you for the quick reply!

Based on the information that you provided, it seems that the Hard Drive may be failing, and needs to be replaced.  As far as making a claim for your Hard Drive, you may consider contacting HP Phone Support for additional options.  Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

I hope this helps.

Regards!