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HP Recommended

Hi,

 

I have an HP Pavilion x360 11-n000ea laptop, and I have the same problem descirbed above with my sound - through the speaker or through headphones, all audio files play with a horrible crackling distortion that makes it pretty much impossible to listen to anything.

 

I tried the updates suggested above but they're not compatible with my laptop.

 

Do you have any help or suggestions more specific to my device?

 

Thank you!

 

HP Recommended
HP Recommended

This solution worked for me, at last no crackling or popping when playing music!

 

I opened the task manager in windows 10. (Ctrl + Alt + Delete) while playing music through youtube. I noticed every time the crackeling/popping sound was heared, a proces called "CDA server" spiked when looking at the processor activity. I deactivated the proces and the mindblowingly irritating crackeling was GONE!

 

Try it! I had tried aplethora of solutions, reinstalling OS and drivers, you name it. No sigar. But this did it!

 

I found this info online and the process does noet seem to be vital for the OS,

 

http://www.file.net/process/cdasrv.exe.html

HP Recommended

The problem for me was a screw lying around on the MB. It caused shorts every once in awhile. 

 

I've uninstalled and reinstalled the drivers multiple times and even restored a couple prior images of my OS until finally I heard the screw rolling around when I picked up my laptop.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.